Pay your shoppers to fill out your post-purchase survey.
- Post-purchase surveys on the thank-you page
- Rewards paid in native Shopify store credit, not coupon codes
- Credit is visible at the customer's next checkout
Category
Retention apps for Shopify.
Our Shopify retention apps, plus comparisons and how-tos for merchants.
Our apps
Retention apps built by Win-Win
The app that reduces returns. Incentivize customers to keep their items.
- Keep-it offers: cashback or store credit to skip the return
- Offers shown only after a refund is initiated (anti-abuse)
- Full self-serve returns portal for customers
How-to guides
Step-by-step retention guides
3 min read
How to bulk issue store credit on Shopify via CSV
Reward 100, 500, or 5000 customers at once by uploading a simple CSV. Step-by-step with Bulk Store Credit by Win-Win Apps.
3 min read
How to auto-reward customers with store credit on Shopify
Set up rules that issue store credit automatically when a customer hits a milestone, like second order or $500 lifetime spend.
3 min read
How to migrate store credit from another platform to Shopify
Moving from Rise.ai, Smile, or another platform? Here is how to import existing customer balances without losing data.
4 min read
How to issue store credit on Shopify without Plus
Give customers store credit on any Shopify plan. Step-by-step with Win-Win Store Credit, no code and no Plus upgrade required.
3 min read
How to set up expiring store credit on Shopify
Give customers a deadline to use their credit, increasing redemption and cleaning up your liability ledger.
3 min read
Refund to store credit on Shopify: the merchant guide
Refund to store credit on Shopify instead of cash. Keep the revenue, lift repeat purchase rate. Step by step on any Shopify plan with Bulk Store Credit.
5 min read
How store credit works at Shopify checkout (and what customers see)
What actually happens when a customer with store credit hits Shopify checkout. The mechanics, the discount line, the customer view, and the edge cases.
5 min read
How to give store credit instead of a cash refund on Shopify
Refunding to store credit keeps revenue on your store and lifts repeat purchase rate. Here is the workflow for any Shopify plan, no Plus required.
6 min read
How to win back lapsed customers with store credit on Shopify
A 5-step playbook to bring lapsed Shopify customers back, using bulk store credit instead of discount codes. Higher conversion, no leaked codes.
6 min read
Shopify store credit accounting: how to record it on your books
How Shopify store credit shows up in your bookkeeping. Refund to credit, marketing credit, and redemption, with the right journal entries.
5 min read
Shopify store credit policy: a template you can copy
A clear store credit policy template for your Shopify store. Covers expiry, refund rules, transferability, and the language to put on your policy page.
5 min read
Shopify store credit for wholesale and B2B customers
How to use Shopify store credit for wholesale and B2B customers. Account balances, NET terms credit, and bulk programs that work on every Shopify plan.
3 min read
How to add one-tap reorders and a Buy It Again page to Shopify
Let repeat customers rebuy past orders in one tap with every option preserved, and reward the reorder with store credit.
4 min read
How to notify customers about store credit on Shopify (email, Klaviyo, on-site)
Store credit only drives repeat orders if customers know it exists. The three ways to tell them, and the Klaviyo gap to plan around.
4 min read
How to reduce returns on Shopify with keep-it offers
Stop a return before it ships back. Offer cashback or store credit at the moment the customer starts the return, and keep the revenue.