Retention guide
How to bulk issue store credit on Shopify via CSV
Reward 100, 500, or 5000 customers at once by uploading a simple CSV. Step-by-step with Bulk Store Credit by Win-Win Apps.
The CSV format
Three required columns: email, amount, note (optional). Example: “customer@email.com,25.00,Thanks for your patience with the shipping delay”. One row per customer.
Step 1. Prepare your CSV
Export the target customer segment from Shopify admin as CSV. Add an amount column. Add a note column if you want a custom message per customer.
Step 2. Upload
In the Bulk Store Credit dashboard, go to Bulk Import, upload the CSV.
Step 3. Preview
The app shows a preview: N customers, total $X issued, any errors like invalid email or missing Shopify customer record.
Step 4. Confirm
Click Import. The app issues credit to each customer and sends notification emails. Failed rows are logged for retry.
Step 5. Download receipt
After import, download a receipt CSV showing every success and failure. Keep this for accounting.
Step 6. Notify customers
Optional: send a separate campaign email via Klaviyo or Shopify Email letting customers know they got credit and how to use it.
Keep reading
More guides you might need.
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