Win‑Win Apps

Legal

Terms of Service

Last updated: December 17, 2025

BY SIGNING UP FOR AN ACCOUNT OR BY USING ANY WIN‑WIN APPS SERVICE IN ANY WAY, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS which also incorporate by this reference, the Win‑Win Apps Privacy Policy, and all other terms or policies that may be published from time to time on the Site ("Terms of Use", "Terms").

Win‑Win Apps reserves the right, at any time: (1) to modify or update any of the Terms of Use, said modification or update being effective upon its posting on the Site; (2) to suspend or interrupt the access to or the operation of the Service, or any portion of it, as necessary to perform maintenance and/or for any other reasonable purpose; and/or (3) to modify or change the Service, or any portion of it, including any features or functionality thereof.

1. Definitions

  • "Service" means the Win‑Win Apps applications, websites, and related services provided by Win‑Win Apps.
  • "Merchant" means any person or entity that uses the Service to provide services to their customers.
  • "User" means any person or entity that accesses or uses the Service, including Merchants and their customers.
  • "Content" means any data, text, graphics, images, music, software, audio, video, information or other materials.
  • "Merchant Content" means any Content that a Merchant posts, uploads, publishes, submits, transmits, or includes in their use of the Service.

2. Description of Service

Win‑Win Apps provides Shopify applications that help merchants improve customer experience and grow their business. Our applications include, but are not limited to, Win‑Win Store Credit and Win‑Win Returns. The Service allows Merchants to offer enhanced functionality to their customers through their Shopify stores.

3. Account Registration and Security

To access certain features of the Service, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information about yourself and your Shopify store
  • Maintain and promptly update your account information
  • Maintain the security of your password and identification
  • Accept all responsibility for any and all activities that occur under your account
  • Notify Win‑Win Apps immediately of any unauthorized use of your account

You are responsible for maintaining the confidentiality of your account and password. Win‑Win Apps cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

4. Use of Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates any applicable federal, state, local, or international law or regulation
  • Transmit any material that is abusive, harassing, tortious, defamatory, vulgar, pornographic, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable
  • Impersonate or attempt to impersonate Win‑Win Apps, a Win‑Win Apps employee, another user, or any other person or entity
  • Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which may harm Win‑Win Apps or users of the Service
  • Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service

5. Payment Terms

Some features of the Service may require payment. If you choose to subscribe to a paid plan:

  • Billing: You agree to pay all fees associated with your subscription. Fees are billed in advance on a monthly or annual basis, as applicable.
  • Payment Method: You must provide a valid payment method. By providing a payment method, you authorize us to charge that payment method for all fees owed.
  • Price Changes: We reserve the right to change our pricing at any time. We will provide you with at least 30 days' notice of any price changes. If you do not agree to the new pricing, you may cancel your subscription before the change takes effect.
  • Refunds: All fees are non-refundable except as required by law or as otherwise stated in these Terms.
  • Failure to Pay: If payment is not received by the due date, we may suspend or terminate your access to paid features of the Service.

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Win‑Win Apps and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You retain ownership of any Merchant Content you submit, post, or display on or through the Service. By submitting, posting, or displaying Merchant Content, you grant Win‑Win Apps a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such Merchant Content for the purpose of operating and providing the Service.

7. Merchant Content

You are solely responsible for your Merchant Content. You represent and warrant that:

  • You own or have the necessary rights to use and authorize Win‑Win Apps to use your Merchant Content
  • Your Merchant Content does not violate any third-party rights, including intellectual property rights, privacy rights, or publicity rights
  • Your Merchant Content does not violate any applicable laws or regulations

Win‑Win Apps reserves the right to remove any Merchant Content that violates these Terms or is otherwise objectionable, in our sole discretion.

8. Third-Party Services

The Service may integrate with third-party services, including Shopify and other applications. Your use of third-party services is subject to the terms and conditions of those third parties. Win‑Win Apps is not responsible for the availability, accuracy, or reliability of any third-party services.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WIN‑WIN APPS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WIN‑WIN APPS MAKES NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WIN‑WIN APPS, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WIN‑WIN APPS ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE, (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY, AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE.

IN NO EVENT SHALL WIN‑WIN APPS' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES of ACTION EXCEED THE AMOUNT YOU HAVE PAID TO WIN‑WIN APPS IN THE TWELVE (12) MONTHS PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

11. Indemnification

You agree to defend, indemnify, and hold harmless Win‑Win Apps and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your Merchant Content, any use of the Service's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Service.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

15. Contact Information

If you have any questions about these Terms, please contact us at: omar@wwapps.io

Legal Company Name: Win‑Win Apps
Address: 10 Yonge St, Toronto, Ontario, M5E 1R4
Website: wwapps.io