Blog
Insights on customer experience, returns, and growing your business.
Store credit feels more like real money to customers—and they're more likely to spend it. Discover the psychological principles that make store credit a powerful retention tool.
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Returns cost merchants time and money. Learn practical strategies to improve your customer experience and reduce return rates while keeping customers happy.
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Not all refund requests are created equal. Learn when to offer store credit versus full refunds, and how to turn refund situations into repeat customers.
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